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Choosing a student success platform is a big decision.

We know from a decade of experience that gathering the right information is the key to your students’ success.

To help you understand what GradSnapp can do for you, we’ve compiled a list of Frequently Asked Questions below.

And we’re always here to answer any questions you have.

What is GradSnapp?

GradSnapp is a comprehensive, cloud-based student management platform that empowers you to understand each student’s journey through college, and provide the support and interventions they need, when they need them while saving you time and budget. GradSnapp provides comprehensive student profiles, including student progress dashboards, risk indicators and more. Learn more about GradSnapp’s features.

Who created GradSnapp?

GradSnapp was created for college success practitioners, by college success practitioners. For over a decade, the Dell Scholars Program has used the GradSnapp technology to successfully support nearly 4,000 students nationwide with a very lean staff. We wanted to help more college retention programs, staff, and organizations by making GradSnapp available to everyone who has a part to play in student success. Learn more about how GradSnapp got started.

Who can use GradSnapp?

GradSnapp was developed with college retention and success teams in mind. If you are part of an organization, school, or program that supports students through college graduation, GradSnapp can help you. Find out more about GradSnapp can do for you and your students.

Does GradSnapp provide training and support?

Yes! We provide all of our customers with a hands-on implementation and transition process, and are here to help you as you begin to use GradSnapp to support your students. A GradSnapp representative can speak with you more about how this works. Request a demo and get started today.

Can I import data from my current CRM?

To provide your students with the most meaningful support, you need access to historical data and complete student records. GradSnapp offers a data migration from your current CRM, including Salesforce. Our customer success team will serve as an extension of yours – contact us to learn more about how GradSnapp can support the needs of your program.

What is GradSnapp’s privacy policy for students?

GradSnapp takes data privacy very seriously. Here is a link to our Student Privacy Policy. If you have any questions in this regard, please reach us at